⚠️ IF YOUR LIFE IS IN DANGER — CALL 999 IMMEDIATELY — DO NOT DELAY
24/7 Hotline: 0800-123-456
Kampala, Uganda
Your Health, Our Priority
EMERGENCY SERVICES

24/7 Emergency Help

For life-threatening emergencies, tap the button below to call immediately

CALL 999 TAP TO DIAL

Alternatively: 112 (Mobile emergency)  |  0800-123-456 (CareNavi Hotline, toll-free)

Uganda Emergency Contact Numbers

Save these numbers — tap any card to call instantly

Police & General Emergency
999
Police, fire, or general emergency
Call 999
Mobile Emergency (All Networks)
112
Works on all mobile networks, even without credit
Call 112
Uganda Ambulance Services
0800-100-066
National ambulance dispatch — Free call
Call Ambulance
Uganda Fire Brigade
0414-505-095
Fire emergencies and rescue operations
Call Fire Brigade
Child Helpline Uganda
116
Children in danger or abuse — Free, confidential
Call 116
MOH Emergency Hotline
0800-111-012
Disease outbreaks, epidemic response — Toll free
Call MOH
CareNavi Emergency Hotline
0800-123-456
Our 24/7 medical guidance — Toll free
Call CareNavi
Mental Health Crisis Line
0312-208-001
Butabika Hospital crisis support line
Call Crisis Line

Nearest Accident & Emergency Departments

Tap "Get Directions" to open Google Maps with your route to the hospital

Mulago National Referral Hospital — A&E
Mulago Hill Road, Kampala · Open 24 hours · Level 6 (National Referral)
Call Directions
International Hospital Kampala (IHK) — A&E
Plot 4686, Namuwongo Road, Kampala · Open 24 hours · Private
Call Directions
Case Hospital — Emergency Unit
Plot 19–21, Buganda Road, Kololo, Kampala · Open 24 hours · Private
Call Directions
St. Francis Hospital Nsambya — A&E
Nsambya Road, Kampala · Open 24 hours · Faith-Based
Call Directions
Mengo Hospital — Casualty Dept.
Namirembe Road, Mengo, Kampala · Open 24 hours · Faith-Based
Call Directions
Mbarara Regional Referral Hospital — A&E
Mbarara City, Western Uganda · Open 24 hours · Regional Referral
Call Directions
Gulu Regional Referral Hospital — A&E
Gulu City, Northern Uganda · Open 24 hours · Regional Referral
Call Directions

First Aid — While You Wait for Help

Basic guidance for common emergencies. Call 999 first, then follow these steps.

Cardiac Arrest / No Pulse

Call 999. Lay person flat. Push hard and fast on centre of chest (30 compressions), then 2 rescue breaths. Continue until help arrives.

Severe Bleeding

Apply firm, direct pressure with a clean cloth. Do not remove cloth — add more on top. Elevate the injured part above heart level if possible.

Stroke — FAST Test

Face drooping · Arm weakness · Speech difficulty · Time to call 999. Do NOT give food or water. Lay person down, tilt head to side.

Choking (Adult)

Give 5 back blows between shoulder blades, then 5 abdominal thrusts (Heimlich). Alternate until object clears or person loses consciousness.

Burns

Cool burn with cool (not cold) running water for 20 minutes. Do NOT use ice, butter, or toothpaste. Cover loosely with cling film or clean bandage.

Poisoning / Overdose

Call 999 immediately. Do NOT induce vomiting unless directed. Keep person awake and talking. Take note of what was swallowed and how much.

Download our Free Emergency Guide

A comprehensive first aid guide for Ugandan households — available in English and Luganda

Download PDF Guide Call Our Hotline